1. Making outbound calls to potential customers to pitch products and services. 2. Responsible for answering incoming calls from customers regarding inquiries and complaints. 3. Updating customer information in the database during and after each call. 4. Maintaining a high level of professionalism and customer service in all interactions. 5. Following scripts and guidelines provided by the company for all calls. 6. Meeting or exceeding sales targets set by the company. 7. Handling customer objections and resolving issues in a timely manner. 8. Escalating any complex or unresolved issues to the appropriate team or manager. 9. Providing feedback to the team lead or manager on areas of improvement for the calling process. 10. Keeping accurate records of all interactions with customers for reporting purposes. Requirements: 1. High school diploma or equivalent. 2. Previous experience in a call center or customer service role preferred. 3. Excellent communication and interpersonal skills. 4. Ability to work in a fast-paced environment and handle a high volume of calls. 5. Strong problem-solving abilities and conflict resolution skills. 6. Proficient in using computer software and applications for data entry and tracking. 7. Willingness to work flexible hours, including weekends and evenings. 8. Ability to meet and exceed sales targets and goals. 9. Knowledge of sales techniques and strategies. 10. Ability to work well in a team environment and collaborate with colleagues.

1. Answering incoming calls and responding to customer queries in a professional manner. 2. Providing customer support and assistance through phone, email, and chat. 3. Resolving customer complaints and issues in a timely and efficient manner. 4. Processing orders, refunds, and exchanges accurately. 5. Updating customer information in the database. 6. Maintaining a high level of customer satisfaction and retention. 7. Adhering to company policies and procedures. 8. Meeting quality and productivity targets set by the company. Requirements: 1. High school diploma or equivalent. 2. Previous experience in a customer service or call center role. 3. Strong communication skills, both verbal and written. 4. Excellent problem-solving abilities. 5. Ability to work in a fast-paced environment. 6. Proficiency in using computer systems and databases. 7. Good organizational skills and attention to detail. 8. Ability to work well in a team environment. 9. Flexibility to work various shifts, including evenings and weekends.

1. Answering inbound calls and responding to customer inquiries in a professional manner. 2. Providing information about products and services to customers. 3. Resolving customer complaints and issues in a timely and efficient manner. 4. Updating customer accounts and records accurately. 5. Meeting or exceeding established productivity goals. 6. Following company policies and procedures at all times. 7. Escalating complex issues to the appropriate department for resolution. 8. Maintaining a positive and customer-focused attitude at all times. Requirements: 1. High school diploma or equivalent. 2. Excellent communication skills, both verbal and written. 3. Strong problem-solving abilities. 4. Ability to multitask and prioritize in a fast-paced environment. 5. Previous customer service experience preferred. 6. Proficiency in basic computer skills and ability to learn new systems quickly. 7. Ability to work a flexible schedule, including weekends and evenings. 8. Strong attention to detail and accuracy.

Process Names : Oliva Skine care, Humbee, Okaya, Zomato, Bharat p,HUL,Traya, Lemon Coinswitch, MMT & ClearTrip Etc. Designation : Customer Care Executive (Inbound Voice Process) Training period : Process vise Shifts : For girls it's a window of 7 to 7 and for boys it will be 24/7. (Rotational shifts and week offs)

About Agrim Agrim is India's #1 and fastest-growing agri-e Commerce platform, on a mission to transform how Indian farmers access quality agricultural inputs. From seeds and fertilisers to pesticides and farming tools — Agrim brings everything to farmers' fingertips through a simple, powerful mobile app. We serve lakhs of farmers across India, combining technology with deep agricultural knowledge to build a more prosperous farming ecosystem. Our telesales team is the backbone of this mission — building genuine farmer relationships and driving the digital adoption that changes lives. If you are passionate about sales, love interacting with people, and want your work to make a real difference, Agrim is your platform. What You'll Do 1. Build & Nurture Customer Relationships 2. Communicate Products & Seasonal Offers 3. Drive App-Based Transactions 4. Achieve & Exceed Sales Targets 5. CRM Documentation & Reporting What We Are Looking for: 1+ Year in B2B/ Telesales/Inside Sales and Freshers can apply Strong Communication And Negotiation Skill Target Driven, Self-motivated. Basic computer Knowledge skill (Excel, CRM) Language Preferences: Odiya, Kannada, Tamil, Telugu, Malayalam, Bengali, Gujrati, Marathi and Hindi Why Agrim- Up to 15% hike on last salary. Fast-track promotion for top performers (6 months) Unlimited Incentive- earn up to 3X Salary. 📍 How to Apply Walk in directly or reach out to us at: Plot no. 183, Go work, Phase 1 Sector 20 Gurugram ⚡Immediate joiners will be given first preference.

Role Overview- We are looking for energetic and dedicated candidates for the role of Operations Team Member / Management Trainee. The candidate will be responsible for handling daily operations, ensuring smooth workflow, and delivering excellent customer service. Location- PAN India Immediate Openings in- •Mohali •Chandigarh •Ludhiana •Bhopal Ahmadabad •Bengaluru •Amritsar •Sec 49 Gurgaon Key Responsibilities- • Manage day-to-day operational activities • Ensure smooth store/restaurant/warehouse operations • Handle customer queries and provide quick resolutions • Maintain cleanliness, hygiene, and safety standards • Support team in achieving daily targets • Assist in inventory management and stock handling • Follow company SOPs and operational guidelines • Work closely with team members and supervisors Requirements- • Minimum qualification: 10th / 12th / Graduate • Good communication skills • Ability to work in a team • Positive attitude and willingness to learn • Basic understanding of operations (preferred) Skills Required- • Customer Handling • Teamwork & Coordination • Basic Computer Knowledge (preferred) • Problem-Solving Skills • Time Management Working Details- • 9 Hours Rotational Shift • 4 Days Rotational Week Off • Flexible to work in different shifts as per business needs Selection Process- • Come First Serve First Basis • Immediate joiners preferred Benefits- • On-the-job training • Career growth opportunities • Friendly work environment

-Good communication skills -Basic computer knowledge -Salary: 20,000 -35,000 (In-hand) -Customer handling experience preferred -Shift: Day rotational working days 1 rotational week off Required Candidate profile Qualification: Graduate or Undergraduate both can apply Loaction: procaptis business park C41 noida sec 62 Immediate joiners preferred.

#ROLES & RESPONSIBILITIES# Prepare Book of Accounts in tally ERP.9 Bank Reconciliation GST Monthly returns and Reconciliation with matching of Input credits TDS Challan and return Help and cordinate in preparation Of balance Sheet Prepare required data for supply chain listing/checking and updating Amazon product GST Return filing Coordination with Moradbad team and subordinates.Emails and replies. #PREFERRED CANDIDATES PROFILE# Willing to travel to sites and stores Should be comfortable with 6 days working

Role Overview The Telesales Executive will be responsible for outbound calling, lead conversion, and revenue generation for professional resume writing services. The role requires strong sales skills, objection handling, CRM usage, and the ability to deliver a high-quality customer experience while achieving daily productivity and sales targets. Key Responsibilities Outbound Sales & Lead Conversion Make outbound calls to potential customers. Present and sell services including: CV/Resume Writing Cover Letter Writing LinkedIn Profile Optimization Job Search Kits Identify customer needs and recommend suitable service packages. Achieve daily sales target and conversion benchmarks. Lead Management & CRM Update CRM with accurate call dispositions, notes, and follow-up actions. Conduct timely follow-ups with warm leads. Maintain detailed customer interaction records. Customer Handling Handle objections related to pricing, delivery timelines, and service value. Guide customers through the payment process and confirm transactions. Ensure a positive buying experience and post-sale confirmation. Eligibility Criteria Excellent communication skills in Hindi & English. Strong persuasion, negotiation, and closing skills. Basic computer knowledge and CRM handling experience. Target-driven and self-motivated. + unlimited incentives

0–1 Year (Freshers Welcome) We are looking for enthusiastic and motivated Interns & Freshers who are interested in starting their career in Business Development / IT Sales / Bidding. This role offers handson experience in lead generation, client communication, and freelancing platforms. • Learn and perform lead generation using LinkedIn Sales Navigator, Apollo, etc. • Assist in bidding on platforms like Upwork, Freelancer • Communicate with international clients (training will be provided) • Prepare basic proposals and client documentation • Support senior team members in closing deals • Maintain follow-ups and client records • Work towards achieving assigned targets What You Will Learn: • Practical exposure to IT Sales & Business Development • Hands-on experience with global clients • Working on real-time projects and bidding platforms • Communication and negotiation skills Requirements: • Good communication skills (written & verbal) • Basic knowledge of computers and internet tools • Interest in sales, marketing, or IT industry • Willingness to learn and grow • Positive and target-driven attitude